Terms of Engagement

VyapixTech Solutions ("VyapixTech", "we", "us") provides software development, AI and automation, SaaS, web and mobile app development, and related consulting services.

The exact scope, deliverables, timeline and price of each project are set out in a written proposal, quotation or Statement of Work (SOW). If that document conflicts with these Terms, the signed proposal or SOW takes priority. Work outside the agreed scope is treated as a change request and quoted separately.

Unless agreed otherwise in writing:

• —Projects start after an advance payment as stated in the proposal
• —Remaining payments are linked to milestones listed in the proposal or SOW
• —Invoices are payable within 7 days of issue
• —Prices exclude GST and other applicable taxes, which are added as per law
• —We may pause work if any invoice stays unpaid beyond its due date

Either party may end an engagement with 15 days' written notice. On termination, you pay for all work completed up to the termination date, and we hand over all paid-for work completed to that point.

Advance payments cover planning and resources already committed and are non-refundable unless stated otherwise in the proposal. Either party may terminate immediately if the other seriously breaches these Terms and does not fix the breach within 15 days of notice.

Both parties will keep each other's confidential information (business plans, source code, data, pricing and similar information) private and use it only for the project. This obligation continues for 3 years after the engagement ends. We are happy to sign a separate Non-Disclosure Agreement (NDA) before any discussion.

• —You own all custom code, designs and deliverables created for you, once all invoices are paid in full
• —VyapixTech keeps ownership of its pre-existing tools, libraries, templates and methods, and gives you a perpetual licence to use any of them included in your deliverables
• —Open-source components remain under their own licences
• —Unless you ask us not to in writing, we may mention the project name and category in our portfolio, without sharing confidential details
• —Ownership is not transferred until all outstanding invoices are settled

To the extent allowed by law, VyapixTech is not liable for indirect, incidental or consequential losses, including loss of profit, revenue, data or business opportunity. Our total liability for any claim relating to a project is limited to the fees you paid us for that project in the 3 months before the claim arose.

We build to the agreed specifications and fix bugs reported during the free support period included in your plan. Apart from this, services are provided "as is". We do not guarantee that software will be error-free or run without interruption, or that it will achieve any specific business result. We are not responsible for third-party services, APIs or platforms (such as cloud providers, payment gateways or AI model providers) or changes made to them.

Neither party is responsible for delays or failures caused by events beyond reasonable control, such as natural disasters, epidemics, war, government action, power or internet outages, or failures of third-party services. Timelines will be extended for the duration of such events.

These Terms are governed by the laws of India. The parties will first try to resolve any dispute through good-faith discussion within 30 days.

If a dispute is not resolved, it will be subject to the exclusive jurisdiction of the courts at Jaipur, Rajasthan.

We may update these Terms from time to time. The latest version will always be published on this page. Changes do not affect projects already under a signed proposal or SOW, unless both parties agree in writing.

For any questions about these Terms, contact us at:

• —VyapixTech Solutions
• —Email: sales@vyapixtech.com
• —Phone: +91 96369 25641
• —Registered address: VyapixTech Solutions, Creware Coworks, Plot No. 100, Vaishali Marg, Nemi Nagar Extension, Block A, Vaishali Nagar, Jaipur, Rajasthan 302021