Your Data & Privacy

VyapixTech Solutions ("VyapixTech", "we", "our" or "us") acts as a Data Fiduciary under the DPDPA. Our registered office is at VyapixTech Solutions, Creware Coworks, Plot No. 100, Vaishali Marg, Nemi Nagar Extension, Block A, Vaishali Nagar, Jaipur, Rajasthan 302021.

This policy explains what personal data we collect when you visit our website, contact us or work with us, why we collect it, and the choices you have. By using our website or services, you agree to the practices described here.

Information you give us

When you fill in our contact form, book a call or email us, we may collect:

• —Your name and business email address
• —Phone number (optional)
• —Company name and website (optional)
• —Project type, budget range and timeline
• —The project details and any other information you choose to share

Information collected automatically

When you browse our website, we may collect basic technical data such as your IP address, browser type, device type, pages visited and time spent on them. This helps us keep the site secure and understand how it is used.

We use your personal data only for clear, lawful purposes:

• —To reply to your enquiry and schedule discovery calls
• —To prepare proposals, quotes and project scopes
• —To deliver, support and invoice the services you engage us for
• —To improve our website, services and security
• —To meet our legal, tax and regulatory obligations

We do not sell your personal data, and we do not use it for unrelated marketing without your consent.

We share personal data only when needed, and only with:

• —Trusted service providers who help us run our business (for example email, hosting, cloud and analytics providers), under confidentiality obligations
• —Government or law-enforcement authorities when required by law or a valid legal order
• —A successor entity in the event of a merger, acquisition or restructuring, with notice to you

We use reasonable technical and organisational safeguards to protect your data, including encrypted connections (HTTPS), access controls and secure, reputable cloud providers. No method of transmission or storage is completely secure, but we work to protect your data and will notify you and the Data Protection Board of India of any personal data breach as required by law.

We keep your personal data only as long as needed for the purpose it was collected, or as required by law (for example tax and accounting records). Enquiries that do not become projects are normally deleted within 24 months. You can ask us to delete your data earlier, subject to legal requirements.

As a Data Principal, you have the right to:

• —Access a summary of the personal data we hold about you
• —Correct, complete or update inaccurate data
• —Erase your data when it is no longer needed
• —Withdraw your consent at any time (this does not affect processing already done)
• —Nominate another person to exercise your rights in case of death or incapacity
• —Raise a grievance with us and, if unresolved, with the Data Protection Board of India

To use any of these rights, email sales@vyapixtech.com. We will respond within the time required by law.

Our website uses only essential cookies needed for it to work. If we add analytics tools, they will be used to understand overall traffic, not to identify you personally. You can block or delete cookies in your browser settings at any time.

Our website may link to other websites, such as LinkedIn or scheduling tools. We are not responsible for the privacy practices of those websites, so please read their privacy policies.

Our services are meant for businesses and adults. We do not knowingly collect personal data from anyone under 18. If you believe a child has shared data with us, contact us and we will delete it.

We may update this policy from time to time. The latest version will always be on this page with the "Last updated" date. Significant changes will be highlighted on our website.

If you have any concern about how we handle your personal data, please contact our Grievance Officer:

• —Grievance Officer, VyapixTech Solutions
• —Email: sales@vyapixtech.com
• —Phone: +91 96369 25641
• —Address: VyapixTech Solutions, Creware Coworks, Plot No. 100, Vaishali Marg, Nemi Nagar Extension, Block A, Vaishali Nagar, Jaipur, Rajasthan 302021

We aim to acknowledge grievances within 48 hours and resolve them within 30 days.

For any questions about this Privacy Policy, reach us at:

• —VyapixTech Solutions
• —Email: sales@vyapixtech.com
• —Phone: +91 96369 25641
• —Registered address: VyapixTech Solutions, Creware Coworks, Plot No. 100, Vaishali Marg, Nemi Nagar Extension, Block A, Vaishali Nagar, Jaipur, Rajasthan 302021